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FAQS

We resolve any questions you may have.

  • General

General Tactic is a leading provider of high-quality clothing designed for law enforcement and military personnel.

At General Tactic, we pride ourselves on our innovative designs, superior craftsmanship, and attention to detail. Our products are meticulously engineered to meet the demands of professionals in the field. We also prioritize customer feedback and incorporate it into our product development process, ensuring that our gear meets and exceeds expectations.

General Tactic products are available for purchase on our official website and authorized distributors. You can explore our catalog and place your order directly online. Additionally, we have authorized dealers in select locations where you can find our gear.

Paying with your credit card via PayPal is a straightforward process that provides an extra layer of security for online transactions. Here’s a simple guide on how to do it:

  1. Create or Log In to Your PayPal Account:

   If you don’t already have a PayPal account, sign up for one by visiting www.paypal.com and following the registration process. If you already have an account, log in with your credentials.

  1. Link Your Credit Card:

   To pay with your credit card through PayPal, you’ll need to link your credit card to your PayPal account. To do this:

  • Click on “Wallet” or “Payment Methods” in your PayPal account.
  • Choose “Link a debit or credit card.”
  • Enter your credit card information, including the card number, expiration date, and security code.
  • Confirm the details, and your card will be added to your PayPal account.
  1. Making a Payment:

   Now that your credit card is linked to your PayPal account, you can use it for payments:

  • When making a purchase on a website that accepts PayPal, select PayPal as your payment method during checkout.
  • You’ll be redirected to PayPal’s login page. Log in to your PayPal account.
  • Review the transaction details and, if your credit card is not selected as the payment source, choose it from the available options.
  • Confirm the payment.
  1. Confirm and Complete:

   After confirming the payment, you’ll receive a confirmation email, and the payment will be processed. Your credit card will be charged for the transaction amount.

  1. Monitoring Transactions:

   To keep track of your transactions, you can log in to your PayPal account at any time and review your transaction history.

Paying with your credit card through PayPal adds an extra layer of security because you don’t need to share your credit card details directly with the merchant. PayPal also offers purchase protection and a resolution center to help in case of any issues with your transactions.

Remember to ensure that your PayPal account and credit card are kept secure by using strong, unique passwords and enabling two-factor authentication if available.

If you don’t want to create a PayPal account but still want to make a payment using your credit card, you have the option to use PayPal as a guest. PayPal offers a feature called “PayPal Guest Checkout,” which allows you to complete your transaction without registering for a PayPal account. Here’s how to do it:

  1. Select PayPal as Your Payment Method:

   When you’re on a website that offers PayPal as a payment option, choose PayPal during the checkout process.

  1. Review Your Cart:

   After selecting PayPal, you’ll typically be redirected to the PayPal login page. Look for an option like “Pay with Debit or Credit Card” or “Checkout as Guest” on the PayPal login page, and click it.

  1. Enter Your Credit Card Details:

   You will then be directed to a page where you can enter your credit card information. Provide the required details, including your credit card number, expiration date, and security code.

  1. Billing Information:

   Fill in your billing information, such as your name, billing address, and contact details.

  1. Review and Confirm:

   Verify all the information you’ve entered and make sure it’s accurate. Once you’re satisfied, click the “Continue” or “Review and Continue” button.

  1. Complete the Payment:

   Follow the remaining prompts to complete your payment. PayPal will process the transaction using your credit card, and you will receive a payment confirmation.

Please note that the availability of the “PayPal Guest Checkout” option may vary depending on the specific online store or website you’re using. Some merchants may not offer this option, in which case you may need to create a PayPal account or use another payment method.

Using PayPal as a guest is a convenient way to make one-time payments without the need to create a full PayPal account. However, if you plan to make multiple transactions, having a PayPal account can simplify the process and provide you with additional features like transaction history and purchase protection.

Visit our technology site.

Yes, but unfortunately not directly from our website. Please, send an email to info@generaltactic.com and tell us your case. We will do our best in order to meet your needs.

We want you to be completely satisfied with your purchase from General Tactic. If for any reason you are not satisfied, you may return the item within 30 days of receiving it for a refund or exchange. Please refer to our return policy page for detailed instructions on how to initiate a return or exchange. Returned garment must be in resalable condition. More info.

To find the correct size for clothing, we recommend referring to our size charts available on the product pages. These charts provide detailed measurements and instructions on how to measure yourself accurately. If you have any further questions, our customer support team will be happy to assist you.

Yes, all General Tactic products come with a limited lifetime warranty against manufacturing defects. We stand behind the quality of our gear and will repair or replace any item that is found to be defective. Please review our warranty information for more details and how to file a claim.

Yes, our products can be safely cleaned and maintained at home. We provide care instructions on the product labels and on our website. It’s important to follow these instructions to ensure the longevity and performance of your gear.

We occasionally offer special promotions and discounts on our products. To stay updated on our latest offers, we recommend signing up for our newsletter and following us on social media.

If you have any questions, concerns, or need assistance, our customer support team is ready to help. You can reach us through our contact page on the website, or sending an e-mail to info@generaltactic.com We strive to provide prompt and helpful responses to all inquiries.